Welcome to Prime Sy. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • By using this website, you confirm that you are at least 18 years old or using it under supervision of a guardian.
  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
  • Continued use of the website constitutes acceptance of any changes.

2. Product Information

  • We strive to display product colors and details as accurately as possible. However, slight variations may occur due to screen differences.
  • All product descriptions, prices, and availability are subject to change without notice.

3. Orders & Acceptance

  • Placing an order means you agree to purchase the selected product(s) under these terms.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Pricing errors
    • Suspicious or fraudulent activity

4. Pricing & Payment

  • All prices are listed in PKR (Pakistani Rupees).
  • We offer Cash on Delivery (COD) and/or other available payment methods at checkout.
  • Prime Sy reserves the right to change prices at any time without prior notice.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on your location.
  • Delays caused by courier services or unforeseen circumstances are not the responsibility of Prime Sy.
  • Customers must provide accurate shipping information. We are not responsible for failed deliveries due to incorrect details.

6. Exchange Policy (No Returns)

  • We do not offer returns or refunds.
  • Exchanges are allowed within 7 days only for:
    • Wrong item
    • Size issues
    • Damaged/defective products
  • Items must be unused, with original tags and packaging.
  • Customers may bear courier charges unless the issue is from our side.

7. Intellectual Property

  • All content on this website (images, logos, text, design) is the property of Prime Sy.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to harm or disrupt the website
  • Provide false or misleading information

9. Limitation of Liability

  • Prime Sy shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Privacy

  • Your personal information is handled according to our Privacy Policy.
  • We do not share customer data with third parties except as required for order fulfillment.

11. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.
  • Any disputes shall be subject to the jurisdiction of Pakistani courts.

12. Contact Information

For any questions or concerns, please contact us:

  • WhatsApp/Phone : +923286770919